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Implementing recycling programs in its offices b. Encouraging employees to carpool to work c. Ensuring products come from fair labor areas d.
A small local store treats its workers well to preserve the goodwill of the community. A US-based manufacturing company opens a plant in a developing country to save labor costs.
A multinational corporation ignores its environmental issues in Asia because its consumers are in Europe. A business fails to pay its workers adequately because, despite complaints from the workers, lower pay is more profitable.
W hat are the three phases of stakeholder access to information? Industrialization, international trade, globalization b. Industrialization, domestic production, international trade c. International trade, use of internet technology, globalization d. Growth, globalization, job creation Ans: A. W hat is the CNN test? W ill this be better for CNN or a print newspaper? Should the corporation tell CNN about this or ignore it? Will CNN find this newsworthy?
How will this be viewed by watchers of CNN when broadcast around the world? W hat are the five driving forces of corporate social responsibility? Brands, communication, affluence, domestic credibility, profitablity b.
Sustainability, globalization, consumer engagement, profitability, brands c. Affluence, sustainability, globalization, communication, brands d. According to the textbook, why is corporate social responsibility increasingly crucial to business success? CSR is not crucial to business success; it is just a recommendation for companies. CSR initiatives ensure consumers spend more money at the business. Businesses cannot be profitable without CSR initiatives.
According to the textbook, why do corporate social responsibility initiatives tend to gain more traction in affluent societies? Consumers in developing countries do not care about CSR issues. Consumers in developed societies expect more from the companies whose products they buy. Corporations in affluent societies can spend more money on CSR initiatives. Businesses in developing countries do not have competition and, thus, do not need to have CSR initiatives.
The US government passes a Transparency in Supply Chains Act to ensure firms are using fair labor practices throughout the world. How does affluence lead to more rapidly shifting public attention on issues of concern?
It leads to a more engaged civil society. It leads to consumers having more money to spend. It leads to society having more access to social media. Affluence does not lead to more rapidly shifting public attention on issues of concern.
Sustainablity efforts of a firm deal with a. How does our economic model encourage waste? Our economic model does not encourage waste. It encourages constant consumption, such as buying a car every 3 years instead of every 10 years. Consumers are encouraged to purchase more reusable products than they need.
Many corporations accumulate a lot of garbage as a result of their work, and many do not recycle. How does strategic CSR seek evolution of the current economic model? It seeks to reform the current system so that value is created broadly by integrating a CSR perspective into firm strategy and throughout operations. It seeks to create a new economic system that does not have the flaws of the current model.
It seeks a piecemeal fix of the current economic model by addressing small issues over a longer period of time. It seeks to develop the current system through government regulation of firm practices. According to the textbook, which driving force of corporate social responsibility is most important? Affluence, because without money and care about social issues, CSR initiatives are moot b. Communication, because companies must successfully communicate with their stakeholders to remain profitable c.
Sustainability, because addressing environmental issues is critical to the continuing success of businesses d. The forces are all equally important and work together. Ans: D. These economies will have the most opportunity for profitability in 5 years. These economies have the most lax regulations and, therefore, are the easiest markets for firms to enter. These economies will allow more and more consumers to join the middle class. These economies are not significant for firms.
According to the textbook, how does globalization affect the flow of information? Because of globalization, information is communicated more effectively.
Globalization allows companies to operate in many countries. Globalization provides more people access to newspapers. Globalization does not affect the flow of information. According to the textbook, what is the relationship between globalization and communication?
Globalization demonstrates that the pace at which social innovations spread is increased by communication technologies. Communication allows businesses to establish offices in many different parts of the world, thus increasing globalization. Globalization creates more communication mechanisms. There is very little relationship between globalization and communication. Belgium b. Russia c. India d. The best way for a company to protect its brand is to a.
There is really no way a company can protect its brand. Ans: B Cognitive Domain: Comprehension. Lifestyle brands are brands that a. Social media is allowing consumers to a. According to the text, brands are a. The Twitter Revolution played an important part in which of the following?
Tiananmen Square protests in China b. Bus boycotts in the American South d. New communication technologies have a. IKEA faced negative publicity in its home country when it a.
CSR is applicable in all areas. In developing countries, corporate transgressions do not matter. If a company has its headquarters in the United States but has offices in other countries, it only needs to follow US law.
Because of globalization, firms must meet varying cultural standards of what is acceptable. Social media is irrelevant to companies because they share information through other means. Branding is not as important for large companies such as Starbucks, Apple, and Nike as it is for small companies.
The Internet and globalization are bridging the wealth gap between affluent and nonaffluent people because poor people now have more access to information.
It may not be possible for corporations in developing countries to progress at the same rate as those in developed countries. Regardless of whether a firm believes in global warming, it should take steps to increase sustainability because it is safer to act than to not act. Ans: False. Essay 1. Adam Smith argued that all business is local. Explain what this means, including the evolution of the concept. How have new communication technologies impacted the need for corporate social responsibility?
Ans: Answers will vary but should address the Internet, mobile phones, and social media. Briefly define each of the five driving forces of corporate social responsibility and make an argument regarding which of the forces is most important.
Ans: Answers will vary, but each of the five driving forces must be mentioned. Discrimination based on gender is generally prohibited in developed societies.